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How to Effectively Manage Business Conflicts When people work together, it doesn’t matter what you are doing, conflict will eventually arise. There are a lot of things that can cause conflict like personal beliefs, management styles, separate goals, and their view of power. If you don’t manage and resolve conflicts, you are going to see a drastic decline in productivity and trust in your workplace. Small businesses will especially be damaged by this. You can minimize the damage done by these conflicts by learning different conflict management strategies. You can use the accommodating strategy if one side of the conflict wants to keep the peace more than they want to win the argument. Keeping the peace may be possible if one side is given what it wants. It is only a good idea if one side of the conflict sees it as a minor issue. You can see a common use of this strategy in casual Fridays in the workplace. This won’t work all the time, because one side can get resentful because they have to give up what they want.
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You may also want to consider avoidance. Avoiding the conflict for as long as possible is what avoidance boils down to. The only way that this will work long-term is if by avoiding the problem, it eventually works itself out without interference. If a popular but unproductive worker is fired and you hire a more productive replacement, you might see this strategy work. Usually the conflict goes away when people see the person working well with everyone. Using everyone’s ideas to make a new plan is a way that might make everyone happy. This will take more time to get going and isn’t going to work on all conflicts. The manager and business owner aren’t going to waste time collaborating on office supplies, but they will work together on enacting policies in the business. Compromising may be able to make the situation acceptable even if not everyone is happy. Middle ground can be reached this way if both sides give up some things they want. This is an excellent strategy to use if both sides will lose something if an agreement isn’t met. In emergency situations, a competition where one side wins and the other loses can be useful. This can cause a rift if used too often. This strategy should only be used in no-win situations like pay cuts and layoffs. It is vital the well-being of your business for you to learn to resolve conflicts in your company. Different situations will mean using different strategies, so it is up to you to decide which one is going to work best.